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TOPIC: Forms not working

Forms not working 12 years 7 months ago #19140

I recently upgraded to RSForms Pro and am having some issues, my forms are not working...

1. When a form is submitted it doesn't do anything
2. When I upload a file, nothing happens.

Please help me on this, thanks.
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Re: Forms not working 12 years 7 months ago #19142

  • adrianp
  • adrianp's Avatar
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  • RSJoomla! Official Staff
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Hello ,

If you happen to have cache enabled please disable and clear your joomla cache from:
-backend > Site > Global Configuration > System > Cache Settings tab and set Cache to "OFF - Caching disabled"
-backend > Extensions > Plug-in Manager > search for "System-Cache" and Disable it.
-backend > Site > Maintenance > Clear Cache > select and delete all of them.

Also ensure you have the Submit button component added to your form.

Can you provide me the link to your form so i can have a look?
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  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!