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TOPIC: contact form not sending to gmail account

contact form not sending to gmail account 11 years 11 months ago #17508

Hey there,

We've set up a contact form on our site, and are not receiving email notifications when a form is submitted. We added the email address in the "To" field of the Admin Emails section.

The email address we're sending it to is managed by gmail (we set the MX records to gmail for the domain, and they're receiving email normally when not sent by the contact form).

When I set the "To" address to my gmail address I receive the confirmation emails no problem.

We've checked the SPAM inbox and nothing is being received. The server mail logs indicate the email was sent with no difficulties.

Have you run into this problem before?

Thanks for the help.

JD
Drupal module and theme development Freelance Drupal Developer
The administrator has disabled public write access.
  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!