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TOPIC: E-mails on CC doesn't receive

E-mails on CC doesn't receive 13 years 4 months ago #15826

Hi there !

Recently our users stop to receive e-mails on CC field. But on To field, all users receive.

We didn't change anything on the SMTP configuration.

We have 1.4.0 R42 version of RSForms Pro, and Joomla 1.5.23.

What can it be ?

Thanks !

Regards,

Carlos
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Re: E-mails on CC doesn't receive 13 years 4 months ago #15846

  • bogdanc
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Hello,

Please make sure that the email addresses written in the CC field are correct and are properly separated by commas.
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Re: E-mails on CC doesn't receive 13 years 4 months ago #15855

We did that verification, but didn't work either.
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  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!