• 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!

TOPIC: Confirmation emails are not sent to users

Confirmation emails are not sent to users 12 years 7 months ago #14897

  • carolus
  • carolus's Avatar
  • OFFLINE
  • Fresh Boarder
  • Posts: 1
  • Thank you received: 1
---now resolved----

I have installed the most recent version of RSForm Pro yesterday (under Joomla 1.5.23 with the same version German Language Pack), but the confirmation emails are not sent to the user (submitter). All details were specified correctly under Properties - Emails, as the confirmation emails to admin work fine and even to the submitters, if for test purposes a static email address is specified instead of the email placeholder, that I picked off the list {email:value}. It seems that RSForm Pro cannot capture the submitter's email from the form.

Does anyone have any ideas what the problem might be? I need to finish this tonight and would therefore be very grateful for any suggestions in the very near future. Thank you!
Last Edit: 12 years 7 months ago by carolus. Reason: Have resolved issue
The administrator has disabled public write access.
The following user(s) said Thank You: okhan

Re: Confirmation emails are not sent to users 12 years 7 months ago #15005

  • kiya dbm
  • kiya dbm's Avatar
  • OFFLINE
  • Fresh Boarder
  • Posts: 5
I noticed that your issue is marked resolved would you mind sharing
The administrator has disabled public write access.
  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!