Easter Sale 2024

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TOPIC: 500 Internal Error After Deleting a Form Entry!!

500 Internal Error After Deleting a Form Entry!! 13 years 2 months ago #12862

Help!

RSForm has caused a dreaded "500 Internal Error" on my site.

I was in the "Manage Submissions" area. I selected a form submission, then clicked "Delete" and that was it. My entire site went down -- front end and back end. I waited until this morning, about 6 hours later, to see if it would resolve itself. But I'm still getting the error.

I have a presentation today about this very site. I can't go in front of them with an error screen!

Can someone please tell me what caused this and how to resolve it?

Thanks,
Matthew
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  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!