• 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!

TOPIC: New version?

New version? 13 years 6 months ago #11862

  • alyssa
  • alyssa's Avatar
  • OFFLINE
  • Fresh Boarder
  • Posts: 4
I recieved email today regarding a security upgrade for RSForm - is this the light or Pro version that requires upgrade? I am running Pro version 1.04??
The administrator has disabled public write access.

Re:New version? 13 years 6 months ago #11864

  • andreic
  • andreic's Avatar
  • OFFLINE
  • RSJoomla! Official Staff
  • Posts: 733
  • Thank you received: 60
Hello,

The new security upgrade is for RSForm!, not RSForm!Pro. From the version you have mentioned it seems you are using RSForm!. Please perform an update of the component as described in the following article:

www.rsjoomla.com/customer-support/docume...a-newer-version.html

It is recommended to create a backup of your forms before attempting an update.
Please note: my help is not official customer support. To receive your support, submit a ticket by clicking here
Regards,
RSJoomla! Development Team
The administrator has disabled public write access.
  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!