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TOPIC: Exporting Zip code field to CSV drops the first 0

Exporting Zip code field to CSV drops the first 0 13 years 6 months ago #11733

Hey guys, I am using REV33 of RSFORMPRO, when exporting the form (which includes a ZIP code field) the zipcodes that begin with 0 get dropped when exported to CSV. This is presenting a problem for our shipping provider.

How can this be fixed?

Thank you.
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Re:Exporting Zip code field to CSV drops the first 0 13 years 6 months ago #11740

  • andreic
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Hello,

Are you by any chance using Excel in order to view your CSV files? If this is the case then please note that the leading 0 is being removed by the program itself before the field is displayed. You can refer to the following article regarding this topic:

creativyst.com/Doc/Articles/CSV/CSV01.htm#CSVAndExcel

...just search for "Excel vs. Leading Zero & Space". Please try viewing your CSV file in a normal text editor, the leading 0 should be displayed correctly.
Please note: my help is not official customer support. To receive your support, submit a ticket by clicking here
Regards,
RSJoomla! Development Team
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  • 1

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