• 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!

TOPIC: RSForm Pro faillure updating to Rev32

RSForm Pro faillure updating to Rev32 13 years 7 months ago #11547

I tried to update my RSForm Pro to rev32 but did not succeed. Set right on all maps to 777 but got error that update couldn't be installed because of an index.html error in com_rsform

What's wrong!? Anyone else has the same problem?

Thanks!:S
The administrator has disabled public write access.

Re:RSForm Pro faillure updating to Rev32 13 years 7 months ago #11549

  • alexp
  • alexp's Avatar
  • OFFLINE
  • RSJoomla! Official Staff
  • Posts: 2253
  • Thank you received: 180
Hello,

We haven't come across this in our test period. Baring in mind that none of our users have reported this yet, this might actually be specific to your installation.

It would be best to create a support ticket and one of my colleagues will help out.

We will post the results here.
Please note: my help is not official customer support. To receive your support, submit a ticket by clicking here
Regards,
RSJoomla! Development Team
The administrator has disabled public write access.
  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!