Easter Sale 2024

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TOPIC: Submit not working for guests

Submit not working for guests 14 years 2 weeks ago #10330

  • cg1
  • cg1's Avatar
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  • Fresh Boarder
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I'm using RSForms Pro.

A logged in user can submit the form and be taken to the order thankyou page with no problem...

But,

When a guest user clicks the submit button ... the form appears again instead of the thankyou page ...

Aren't these forms open to public and logged in users by default?

Any help is appreciated.
The administrator has disabled public write access.

Re:Submit not working for guests 14 years 1 week ago #10362

  • andreic
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Hello,

Please make sure that you have disabled the cache from:

Site > Global Configuration > System > Cache settings
Extensions > Plugin Manager > System - Cache

Also please make sure that you delete the already existing cache from Tools > Clean Cache.
Please note: my help is not official customer support. To receive your support, submit a ticket by clicking here
Regards,
RSJoomla! Development Team
The administrator has disabled public write access.
  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!