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TOPIC: Send Email to Recipients Listed in a Drop Menu

Send Email to Recipients Listed in a Drop Menu 7 years 4 months ago #13050

  • stuffpod
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Hello, hoping I can get some help from the community on this one...

I followed the instructions in the RSForm! Pro video (see below) to create a form that sends its results to recipients determined by the user's selection from a drop-down menu.

Video: www.rsjoomla.com/tv/44-episode-7-how-to-...drop-down-field.html

Upon form submission, the "Could not instantiate mail function" error appears on the page.

The User receives the automatic email just fine. However, the Admin Emails are not being sent.

When I manually enter an email address into the Admin Email "To" field or even multiple email addresses separated by a comma, rather than the Quick Add Tag {Interest:value}, it works fine.

This proves that the problem is not the email addresses or my Joomla setup (I can register a new user just fine).

It must have something to do with the RSForm Pro software - perhaps the syntax or some other setting I'm missing?

I am carefully using the syntax described in the video and User Guide:

email@domain.com|Choice1

This does not work, even with a single email address. (I'd actually like to have it send to multiple email addresses for each option - as in: email1@yahoo.com,email2@gmail.com|Choice1 - however, at this point, even one isn't working).

I am also occasionally see another message that may be impacting this:

This e-mail address is being protected from spambots. You need JavaScript enabled to view it
<script language='JavaScript' type='text/javascript'>

I've tried every email option in the Global Config (PHP, SMTP, etc.) to no avail.

After reviewing all the RSForm! Pro documentation I could find, I tried everything I found...

Here: www.rsjoomla.com/customer-support/docume...-function-error.html

And Here: www.rsjoomla.com/customer-support/docume...-not-being-sent.html

These things did not fix it. I am sure it has to do with something in the RSForm Pro software - I just don't know what.

Is there a new or better way of doing this now? Anyone have any ideas?

Thank you for your help.
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Re:Send Email to Recipients Listed in a Drop Menu 7 years 4 months ago #13331

I'm having the exact same problem - did you find a solution?
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Re:Send Email to Recipients Listed in a Drop Menu 7 years 4 months ago #13339

  • alexp
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Hello,

If you have placed the form inside and article, this is most likely generated by the Joomla! email cloaking plugin. Please disable it (Extensions > Plugin Manager) and try again.
Please note: my help is not official customer support. To receive your support, submit a ticket by clicking here
Regards,
RSJoomla! Development Team
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Re:Send Email to Recipients Listed in a Drop Menu 7 years 4 months ago #13350

Perfect!
Worked a treat!
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Re:Send Email to Recipients Listed in a Drop Menu 7 years 3 months ago #13449

But with cloaking disabled on the whole site anytime you list your email it could be picked up by spambots? Is this the only solution?
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Re:Send Email to Recipients Listed in a Drop Menu 7 years 3 months ago #13484

  • bpcvicau
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I dont have a problem with sending emails from a dropdown box based like

email@domain.com|Choice1 where email address gets the form submission and the Choice1 appears in the dropdown box.

I do have a problem as I have the first drop down box contain multiple sites. The second dropdown box will show the names from the particular site based off the first drop down box limitting the names that appear.

The code I have being using is:

<script type="text/javascript">
function dynamic1(parent,child)
{
var parent_array = new Array();
// This is the default value
parent_array = ;
// All other elements

parent_array = ;
parent_array = ;

// Get the child
var thechild = document.getElementById(child);

// Remove all other options from the select element
thechild.options.length = 0;

// What value are we looking for ?
var parent_value = parent.options[parent.selectedIndex].value;

// No value found, use the default value
if (!parent_array[parent_value]) parent_value = '';

// Set the correct length
thechild.options.length = parent_array[parent_value].length;

// Add the options
for(var i=0;i<parent_array[parent_value].length;i++)
{
thechild.options.text = parent_array[parent_value];
thechild.options.value = parent_array[parent_value];
}
}
</script>

When the emails are sent, they are sent like

This e-mail address is being protected from spambots. You need JavaScript enabled to view it
|@webhostingcompany.com
This e-mail address is being protected from spambots. You need JavaScript enabled to view it

I know how the | pipe works normally however how do you work it in the code as the email address and Choice Label is visible in the dropdown box.

thanks in advance
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Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

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