Welcome guest,

You have 1 votes remaining.

0 votes
none
Subscribe

Supervisor email notification

by rob89 on 28 May 2013 13:49 | 1978 Hits | 0 comment(s)

When a customer replies to a ticket, i receive an email. When there is a new ticket, i recieve an email.

But when one of my colleagues replies to the customer, i do not get an email notification of this reply. So in order to keep myself informed what is discussed with the customer, i have to read all the tickets every day.

Can you please make this notification option possible.

1000 Characters left

How many votes ?×

Please select the appropiate flag ×

Spam Inappropriate Duplicate Wrong Category

Please select the category