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52 votes

Reporting CSV Export abiltiy

by scottandrewgeorge on 14 Dec 2012 01:33 | 3519 Hits | 0 comment(s)

The report tool you have is okay but it is quite limited. We need the ability to select more feilds from the ticket database table. We also need the ability to xxport the reports generated in RSTickets!Pro to an MS Excel CSV file. Customers want to know how much support time is utilizied each month and when you have support contract with multiple customers accountability is very important.

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