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Overdue Notification Icon also on Detail Page

by researchware on 21 Feb 2012 16:43 | 2152 Hits | 0 comment(s)

For convenience in checking the ticket details before notifying a customer that their ticket is overdue, could you also place the small yellow triangular exclamation point icon/button for over due notification that appears on the ticket list view on the ticket DETAIL view, perhaps right next to the Close Ticket link?

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