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Security on departments

by alex on 15 Jul 2010 02:48 | 7626 Hits | 3 comment(s)

I would like the possibility to set group credentials on departments.
This way I could create internal departments and follow up internal tasks!





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Mihaela - 20.05.2011 (03:08:04)

Hello Francesco,

Staff members can open tickets for customers in both, backend and frontend panels - check the following screenshot http://imageshack.us/photo/my-images/694/rsticketsproopennewtick.jpg/

You can test this feature on our demo server: http://demo.rsjoomla.com/administrator/index.php?option=com_rsticketspro&view=tickets

Best regards!

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Francesco - 19.05.2011 (15:59:07)
completed? when?

Hello. You setted the status completed to this request, but it was not added to the rsticket features yet. Staff member can not start a ticket to a client.

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alejandro - 15.07.2010 (05:52:08)

and multiple categories please

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