Welcome guest,

You have 1 votes remaining.

3 votes
none
Subscribe

Global Custom Fields, not just department dependant

by richardbiddle on 14 Nov 2010 03:20 | 2579 Hits | 0 comment(s)

I would really like to be able to add custom fields that apply across all departments.
These would be displayed on the ticket after the name and email, but before the Department selection.
For example, I would like to put a Phone Number field on all tickets. It is very laborious to have to add these sorts of fields to each department, and the layout is not really correct.
Thank you.

1000 Characters left

How many votes ?×

Please select the appropiate flag ×

Spam Inappropriate Duplicate Wrong Category

Please select the category