Add ability to close and link old ticket to new ticket

We're using the RSTickets!Pro system to track customer support requests and the time used on these requests. A new ticket, (either created by staff on behalf of the customer or by the customer themselves) is created for each support event.

When a "Support" ticket is closed, I could see a benefit with a feature allowing users to link the closed "Support" ticket to a new "Billing" ticket.

The new "Billing" ticket would remain open to the point the "Support" ticket is invoiced.

Each "Support" & "Billing" ticket would have the ability to link to the other ticket for historical reference.

I think this feature request deserves all the user votes that have not been used.

Vote NOW! Vote often.

I look forward to taking credit toward this new very 'worthwhile' feature being implemented.

Thank you and best regards.

Swinnie