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The ability to track unsubscribed details

by studio41 on 20 Dec 2017 11:11 | 1476 Hits | 0 comment(s)

The current version of the RSMail component doesn't allow the ability to track unsubscribes in any detail other than that they unsubscribed from a certain list.

With the introduction of GDPR and the need to have a clear audit trail of when someone has unsubscribed. It would be fantastic to be able to see details such as the list, time & date and e-mail that they unsubscribed from.

It would be an idea to allow this data to be exported from the report just like we can with the bounced data.

I raised a support ticket to ask if there was something I was missing.

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