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12 votes

Create a Saved Template option for RS!Tickets...

by anonymous on 15 Jul 2010 05:03 | 4691 Hits | 0 comment(s)

so that known issues can be replied to with a click of a button. It would mean that a specific response can be saved as a template and then when a similar issue are ticketed, you can merely select a response and post it. Will save hours...

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