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10 votes

Add "with copy" to other email (managers) addressess while answering tickets

by guilherme5 on 24 Sep 2013 18:07 | 1455 Hits | 0 comment(s)

With this feature, we can be able to put other email adresses in copy of the ticket.

Very good to notify project managers, directors or any responsible person while to answering high priority support tickets.

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