Performing a new installation

  1. Login into the backend
    New Installation
  2. On the top menu, select Extensions > Install/Uninstall
    New RSTickets! Pro Installation
  3. Click Browse and select the zip file you downloaded. Click on Upload File & Install
    New Installation
  4. If installation was successful, you should see this message
    New Installation
  5. You can now access RSForm! through the Components menu
    New Installation
If the installation produces any errors, check if:
  1. The archive you were trying to upload is not corrupted
  2. The archive is being correctly uploaded to your webserver
  3. The following folder permissions are correctly set: 755 for /components, 755 for administrator/components and 755 for /media

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