How can I turn off the auto-renew feature for my subscription?

At the customers request, we've simplified the auto-renewal disabling process.

Now you no longer have to login on our payment processor platform to do this, simply follow these steps:

• Login on our website with the account that holds the subscription
• Go to Customer Area > Subscriptions > My Memberships area
• Set the 'Auto-renewal' button to 'Off'
• Confirm the choice when the popup window is displayed.