How can I turn off the auto-renew feature for my subscription?

At the customers request, we've simplified the auto-renewal disabling process.

Now you no longer have to login on our payment processor platform to do this, simply follow these steps:


  • Login on our website with the account that holds the subscription
  • Go to Customer Area > Subscriptions > My Memberships area
  • Set the 'Auto-renewal' button to 'Off'
  • Confirm the choice when the popup window is displayed.

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