I have two menu items in the frontend of a website. Both are rsforms->submissions->directory

you must login to the front end to see these menu items (registered)

the first menu item is fine. You login and then select this menu item and you can see the data in column format of the data submitted in the form

the second form is not "fine". You can only see a PDF icon for each submission. There are no other columns per line and when you "click" on the icon you get an empty PDF file. (PDF Plugin installed)

I have spent hours on this and would appreciate some direction in trying to find out what is causing this. I need another set of eyes.

What is wrong?

Hello,

Try these steps:

- ensure that you're using the latest RSForm!Pro version (updating instructions).

- check your Manage Directories settings for this second form, more precisely check the "Fields" tab to actually have fields selected to be included in your listing or details page.

- if you've manually adjusted the Details Layout, save your custom layout elsewhere and generate a pre-defined one.

- if you're using cache, clear your Joomla! cache and then check this once more (it may also be required that you properly refresh your page in the frontend are using CTRL+F5).

If however neither helped and you still have issue on this, submit a support ticket directly so we can have a look.