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TOPIC: CAPTCHA issue after update

CAPTCHA issue after update 6 years 10 months ago #37146

Hello,

Thanks for the wonderful plugin. We are using RSForm! Pro plugin to create online forms. We updated the Joomla version from 3.7.2 to 3.7.3 and we try to update the RSForm! Pro version from 1.52.11 to 1.52.14

After updating this extension CAPTCHA field is not working on the online forms. We tried these solutions:

1. Disable SEF and enable it
2. Turn off the cache for this extension on the admin side

We are still facing the CAPTCHA issue on the forms and due to this we do not update this extension. Please let us know why this issue is happening. Thank you.

Best regards,
-Rams
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CAPTCHA issue after update 6 years 10 months ago #37160

  • dietze6
  • dietze6's Avatar
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Hello,

same problem here. We are using the rs-captcha (generating a picture with text and numbers). deaktivating cache etc. did not work. looking for help!

thanks.
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  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!