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Feedback - RSTickets!Pro

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RSTickets!Pro

Welcome to our official feedback forum. Do you have an idea? Do you recognize a good idea when you see one? We want to hear from you!


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84 votes

Mail Loops

by alex on 15 Jul 2010 02:48 | 1758 Hits | 4 comment(s)
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Status: completed
52 votes

it would be nice to add a reporting tool.

by anonymous on 15 Jul 2010 04:45 | 701 Hits | 0 comment(s)
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Status: completed
34 votes

Maket ticket administration possible from backend

by anonymous on 15 Jul 2010 04:59 | 711 Hits | 0 comment(s)
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Status: completed
32 votes

Add AJAX refresh for tickets page

by leolll on 05 Oct 2010 06:51 | 900 Hits | 2 comment(s)
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Status: none
30 votes

i need user statics and reply time chart

by anonymous on 15 Jul 2010 05:00 | 767 Hits | 0 comment(s)
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Status: completed
24 votes

Integrate a FAQ System in the ticket component

by anonymous on 15 Jul 2010 05:02 | 658 Hits | 0 comment(s)
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Status: completed
22 votes

Add Pay for Ticket (Support Level) with PayPal

by dcp_designs on 23 Sep 2010 15:51 | 758 Hits | 0 comment(s)
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Status: none
21 votes

add virtuemart registration for new tickets from non-registered users

by nataniel.sacks on 13 Aug 2010 02:31 | 839 Hits | 0 comment(s)
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Status: none
16 votes

Description field for custom fields in departments

by dcp_designs on 24 Aug 2010 18:19 | 711 Hits | 0 comment(s)
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Status: none
16 votes

Add ability to close and link old ticket to new ticket

by swinnie on 30 Aug 2010 21:20 | 757 Hits | 0 comment(s)
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Status: none
13 votes

Customers can buy support time with credits

by info6405 on 25 Aug 2011 12:44 | 693 Hits | 0 comment(s)
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Status: none
12 votes

Create a Saved Template option for RS!Tickets...

by anonymous on 15 Jul 2010 05:03 | 847 Hits | 0 comment(s)
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Status: completed
12 votes

Add some ACL features (like but better than Billets) to direct users to specific categories or options

by mbond87 on 07 Mar 2011 04:38 | 837 Hits | 0 comment(s)
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Status: none
11 votes

Separate Ticket Statuses and Custom Ticket Statuses

by jari646 on 16 Nov 2010 14:56 | 696 Hits | 0 comment(s)
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Status: none
11 votes

Field Feature Request

by jjervis on 24 Mar 2011 16:10 | 698 Hits | 0 comment(s)
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Status: none
11 votes

Reports plugin

by dianestone on 18 Apr 2011 15:08 | 523 Hits | 1 comment(s)
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Status: none
10 votes

Create a RS!Ticket Reply templates

by anonymous on 15 Jul 2010 03:43 | 913 Hits | 1 comment(s)
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Status: none
10 votes

All fields able to be submitted, updated at once

by dashdigi on 03 Aug 2011 05:39 | 684 Hits | 0 comment(s)
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Status: none
10 votes

The "Reports" plugin for RSTickets!Pro available for front-end

by geo2 on 02 Nov 2011 07:42 | 521 Hits | 0 comment(s)
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Status: none
10 votes

Answer all e-mail addresses attach to the ticket

by holger_es on 17 Nov 2011 10:40 | 517 Hits | 0 comment(s)
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Status: none
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