RSMail! Follow-Ups

The RSMail! Follow-ups tab allows you to create a collection of email messages that are triggered in specific time frame.

Basically, there are two types of follow-ups: after user subscribes and after a specified date selected by the administrator.

 
Setting up a Follow-up:
  • In the follow-ups tab click the new button.
  • Name your follow-up and select when to start (After the user subscribes or On a specific date).
  • Each follow-up is assigned to at least one subscriber list.
  • Choose the list(s) you want to send the messages.
  • Final thing to do is to add the messages in the follow-up timeline, to add a message click on the blue "plus" bullet.
  • Select the message from the dropdown menu and press the Add message button.
  • Map the corresponding fields, set the delay until the message is sent then press Add.
  • The message and the message delay is added to the timeline.
  • You can add as many messages as you need.
Note:

You can change the messages occurrence order directly from the timeline by dragging the bullets left or right.

In order to get the auto-responder to function a server side Cron job is required. This can be configured on your cPanel server and add a new Cron job with the following command: lynx "http://yoursite.com/index.php?option=com_rsmail&task=autoresponders"

In case this doesn't work, use the following command:

wget -O /dev/null "http://yoursite.com/index.php?option=com_rsmail&task=autoresponders"


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