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TOPIC: Can't edit or save a page on rspage builder

Can't edit or save a page on rspage builder 3 years 11 months ago #37639

Hello
I have recently upgraded to Joomla 3.8.3, one specific page on Rspage builder stopped responding to Save/ edit..etc
All other rspagebuilder pages work fine.
I have tried all the solutions offered on Joomla forums including clearing the browsers cache, use of different browsers firefox, safari and chrome, but the problem is still there.

Please help
Thanks in advance
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Can't edit or save a page on rspage builder 3 years 11 months ago #37643

Hi
Any chance of getting a reply?
Thanks
The administrator has disabled public write access.

Can't edit or save a page on rspage builder 3 years 11 months ago #37650

For the first time I use a free software by rsjoomla, the support cannot be provided. Shame, otherwise how can i be sure to get the right support for any future paid software!!!!
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Can't edit or save a page on rspage builder 3 years 10 months ago #37765

  • kim.huff
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Usually if I can't get things to save, it is due to a setting in Joomla. I would check your log file URL and your temp file URL in Global Configuration. Maybe you have an incorrect URL OR a permission/ownership issue.

Just a thought.

Kim
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  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

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