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TOPIC: Alert message not displaying

Alert message not displaying 8 years 2 months ago #33699

  • ziigmund
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Hi,

Everything works fine, except the fact that the alert message is not displaying after sending the form.
url : www.asgolf-savenay.fr/index.php/competitions/inscriptions

Any idea ?

Thanks
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Alert message not displaying 8 years 2 months ago #33793

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No idea ?

Thanks
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Alert message not displaying 8 years 2 months ago #33806

  • alexp
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From what i can see, there is a JS error in place when processing the response message. This might be caused by the actual message. Can you set a temporary message in place - something simple, like "test" and see how it works ?
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Alert message not displaying 8 years 2 months ago #33812

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Thanks for your help Alex.
Explain me how to set a temporary message, and I'll do it
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Alert message not displaying 8 years 2 months ago #33813

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Edit the module properties > Form options. Notice the "Thank you message" area.
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Alert message not displaying 8 years 2 months ago #33814

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Done
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Alert message not displaying 8 years 2 months ago #33833

  • alexp
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From what i can see, you are using an older RSContact! version. Please update to the latest version and try again.

PS: Before you give this another go, please remove the template override which is in place for RSContact! module.
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Alert message not displaying 8 years 2 months ago #33839

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But I'm using 1.1.5 version, it is the latest, isn't it ?
How do I remove the template override ?

Sorry, is hard for me, english is not my language and I'm not developer or anything like this...
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Alert message not displaying 8 years 2 months ago #33846

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Head over to Extensions > Templates > click on the template name (which is set as default). Next click on the HTML holder located on the left column - mod_rscontact should be available in the list. Rename the folder to something else e.g. "mod_rscontact2"
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Alert message not displaying 8 years 2 months ago #33852

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Like this ?
And now ? What am I supposed to do ?

Thanks
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Alert message not displaying 8 years 2 months ago #33857

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You can change back the original THank you message as it is displaying fine now.
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Alert message not displaying 8 years 2 months ago #33859

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Ok, so I keep the folder renamed rscontact2.
Just one last question, how can I make the screen scroll to top, right after clicking on the SEND button ?
At the moment, when you click on SEND button, you need to scroll manually to see the THANK YOU message.
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