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TOPIC: Ability of tickets export in CSV isn't working

Ability of tickets export in CSV isn't working 3 years 5 months ago #40700

Hello,

The very welcome new ability of tickets export in CSV isn't working in my intranet.
I enabled the option "Can export Tickets" in the desired staff group, and when I check some tickets to export and hit the button "Export CSV", the progress bar of the download appears in 0% but remains unchanged and nothing happens.

I'm using version 2.4.2 of RSTickets! Pro with Joomla 3.9.22.

I tried in Firefox, Chrome and the new Edge with cookies cleared, but the result is always the same.

Am I missing to enable some extra option to export tickets?

Thanks.
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Ability of tickets export in CSV isn't working 2 years 11 months ago #41180

  • dragos
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Hello,

Please submit a support ticket so we can investigate this matter properly.
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Ability of tickets export in CSV isn't working 2 years 11 months ago #41200

Hello,

Since we use RsTickets Pro in our intranet we cannot provide the required valid page link to submit a support ticket.

Nevertheless, the tickets export in CSV started working some time ago, but i don't remember precisely which update corrected it.

Thanks.
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  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

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