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TOPIC: User selection failure for a ticket submission

User selection failure for a ticket submission 7 years 10 months ago #34948

Hi,
I'm under joomla 3.5.1.
I've a problem with the ticket submission.
I have this error message when i try to select a user in the user list in firebug:

ReferenceError: user is not defined
if (typeof window.parent.jSelectUser_field-user-id == 'function') {
choose-...yIiXQ== (ligne 76, col. 7)

So my customers are not able to submit ticket...

Thanks i advance for your support.

Sylvain
The administrator has disabled public write access.
  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!