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TOPIC: Downgrade from extra / additional

Downgrade from extra / additional 5 years 10 months ago #38208

  • jon928
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Hi,

I have a standard membership that costs 75 euro and then I have some extras.
When a costumer opts for a extra in first place but he wants to downgrade let's say a year later to the standard membership without a extra option he can't unsubscribe from that.
How can I resolve that?

Cheers Jon.
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  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

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