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However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

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TOPIC: Doesn't show downloads...

Doesn't show downloads... 15 years 1 month ago #6664

I purchased RSForm Pro and I don't see where to download it, nothing in liscense or nothing in the download area. Can someone help me out here?
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Re:Doesn't show downloads... 15 years 1 week ago #6830

Same thing happened to me with RSTickets! Nothing appears in the "My License Codes" section or "My Downloads Section".

Paid for the product yesterday, still can't seem to get the download! :angry:
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Re:Doesn't show downloads... 15 years 1 week ago #6835

  • alexp
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  • RSJoomla! Official Staff
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Hello,

This is due to the fact that you used a different email upon completing the purchase, thus creating a new account that contains the license
Please note: my help is not official customer support. To receive your support, submit a ticket by clicking here
Regards,
RSJoomla! Development Team
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  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!