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TOPIC: Ajax validation failing

Ajax validation failing 1 year 5 months ago #42279

  • lausianne
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Hi,

I just noticed that a client's contact for is not working anymore. It has been working for years ...
When clicking send, the send button greys out and nothing more happens.
On the console I find this error message:

Uncaught TypeError: Cannot read properties of null (reading 'length')
at RSFormPro.Ajax.xhr.onreadystatechange (script.js?89fae3e0c9392afef26419efb7e71596:1862:17)


Other forms that also use Ajax validation are still working.

Any idea what could cause this?

Thanks!
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Ajax validation failing 1 year 4 months ago #42362

  • dragos
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Hello,

If you're still facing this issue, please submit a support ticket here.
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Ajax validation failing 1 year 6 days ago #42662

  • admin027
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Hey did you solve this?

I'm having the same error. Was working fine before.
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  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!