RSFeedback! is a Joomla! feedback component that gives your users the opportunity to express their suggestion and ideas. In this episode, we will present the most important RSFeedback! backend features.
1. The "Feedbacks" tab:
- This tab lists all users submitted suggestions and ideas. Admins can edit the feedbacks, change the status and category, manage votes and flags.
2. The "Archive" tab:
- Old feedbacks can be archived / unarchived.
3. The "Categories" tab:
- Here you can configure the feedback categories: the maximum number of votes per feedbacks, allow or disable anonymous voting or feedbacks.
4. The "Groups" tab:
- Admins can create their own custom groups or use the existing ones.
5. The "Statuses" tab:
- You can create your own custom statuses according to your needs or use the pre-defined: accepted, declined or completed.
6. The "Flags" tab:
- Users can use flags to mark feedbacks as spam, duplicate, wrong category, inappropriate or any other custom flag created by admins.
7. The "Moderation" tab:
- Admins can create moderation rules that will automatically delete, archive, unpublish, according with the triggered flag.
8. The "Comments" tab:
- Users can discuss about their ideas using the built-in comment system or, if it exists, the already installed Joomla! comment.
9. The "Settings" tab:
- Here you can set the RSFeedback! global configuration: the allowed number of votes per feedback and per user, select the comment system, enable/disable anonymous feedbacks and votes, captcha and the pop-up window from the left/right side of your Joomla! website.
