How to create a server cron task for RStickets! Cron plugin
"Is it possible for the Cron plugin to run automatically, without having to click on the Tickets or My Tickets tab ?"
In order to achieve this you will have to set the Cron type option to "Manual" (Components > RSTickets > Configuration > Email). As for the server you will have to use the following command:
wget -O /dev/null http://www.your_site_here.net/index.php?option=com_rstickets
This will access the specified page every 1 minute and the tickets will be processed automatically.
