RSTickets! Changelog
28.12.2009 - Rev 14
- Fixed - Autoclosing no longer works when set to 0
- Fixed - CSS issue with checkboxes and radio groups
- Fixed - Rewrote links to use Joomla!'s JRoute
- Added - License changed to GPL Commercial
- Added - Now you can see mailbox errors when testing email settings for the Cron plugin
- Added - New Department option: whether staff gets notified or not when a new ticket has been assigned to him
- Added - MySQLi support
- Added - Ticket's subject added to the document title
- Fixed - $_SERVER variable not being recorded when parsing emails through the Cron plugin
- Fixed - Notify throwing an error in a special situation
- Fixed - Fixed - Redone all SQL queries to use Joomla!'s JDatabase Object
- Fixed - Removed extra slash from URL in emails
- Fixed - Custom fields are now removed correctly when deleting a ticket
- Added - Custom fields placeholders in email
- Added - Departments ordering
- Added - Set default department priority
- Added - User browser information is recorded when submitting a ticket
- Added - Configure CAPTCHA to show for unregistered, customers or staff
- Fixed - My Tickets bug when submitting a ticket as a staff member
- Fixed - Small translation and various bugs
- Added - Configure a custom link displayed with usernames
- Added - Small icon to search for a customer's tickets
- Added - Two more custom fields: calendar, calendar and time
- Added - Staff can add tickets to assigned or all departments
- Fixed - No longer need to press "Show all tickets" after a search
- Fixed - Joomla! 1.0 issue with UTF-8
- Fixed - Email subject being scrambled when using UTF-8
- Added - Ability to install/remove RStickets! specific plugins
- Added - Use MySQL UTF-8 Connections yes/no
- Added - Ability to select from whom to receive tickets
- Added - Joomla! Menu link with page options (Submit New Ticket, My Tickets, Unassigned Tickets)
- Fixed - Various bugs
- Added - File extensions for attachments can be defined on each department
- Added - On PHP 5.1.0 and above, the timezone can be changed
- Added - 3 new permissions: Can add ticket, Can add ticket on behalf of users, Can add ticket on behalf of other staff members
- Added - Printable version of the ticket
- Fixed - If no GD library is installed, CAPTCHA is disabled
- Fixed - If the files/ directory is not writable, an error will show up
- Fixed - Issues with some group permissions
- Fixed - Some email validation bugs
- Added - Configurable CAPTCHA
- Added - Attachments are now sent through emails too
- Fixed - Autoclose randomly closing some tickets
- Fixed - Some email bugs
- Added - Predefined searches
- Added - Selecting a default department through "departmentId" into the URL
- Fixed - ItemId variable not being sent throughout the pages
- Fixed - When only one department is configured, the select box no longer appears
- Fixed - Small javascript improvements
- Fixed - The "Notify" button should only appear when there is no reply from the customer
- Fixed - Tickets in the "Unassigned" department not being deleted/modified
- Fixed - Email subject not being sent correctly with UTF-8 characters
- Added - Ability to move tickets from one department to another
- Added - The "Unassigned" department
08.04.2008 - Rev 2
04.04.2008 - Rev 1
