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Performing a new installation

Performing a new installation
  1. Login into the backend
  2. On the top menu, select Extensions > Install/Uninstall
  3. Click Browse and select the zip file you downloaded. Click on Upload File & Install
  4. If installation was successful, you should see this message
  5. You can now access RSTickets! through the Components menu
If the installation produces any errors, check if:
  1. The archive you were trying to upload is not corrupted
  2. The archive is being correctly uploaded to your webserver
  3. The following folder permissions are correctly set: 755 for /components, 755 for administrator/components and 755 for /media
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