Unfortunately, the username and password you have entered do not match!
Not a member? Register | Lost your password?
Forgot your username? | Login with order number
Close Panel

Registration

Unfortunately, this username is already taken!

Unfortunately, this e-mail address is already used!

Please retype the verification code.

All fields are required

Close Panel

Manually uninstalling RSTickets!

Manually uninstalling RSTickets!
If for some reason the automatic uninstallation fails, follow these steps to manually remove RSTickets! from your Joomla!
  1. Locate your Joomla!/components/ folder. Delete the folder named com_rstickets.
  2. Locate your Joomla!/administrator/components/ folder. Delete the folder named com_rstickets.
  3. Connect to your MySQL database and remove all of the _rstickets tables. For example, if your Joomla! database prefix is "jos", remove all tables that start with jos_rstickets.
    For instance, use this SQL script:
    DROP TABLE `jos_rstickets_custom_fields`, `jos_rstickets_custom_fields_value`, `jos_rstickets_departments`, `jos_rstickets_events`, `jos_rstickets_files`, `jos_rstickets_groups`, `jos_rstickets_plugins`, `jos_rstickets_searches`, `jos_rstickets_settings`, `jos_rstickets_staff`, `jos_rstickets_staff_to_department`, `jos_rstickets_tickets`, `jos_rstickets_ticket_message`, `jos_rstickets_ticket_notes`
  4. Browse the _components table. Delete all records that have the value com_rstickets in the option column. For instance, use this SQL script:
    DELETE FROM `jos_components` WHERE `option`='com_rstickets'
Feedback