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These forums are to discuss any RSjoomla! related questions. Please note that official support is offered via Customer Support Ticketing System only, responses in the forum are not guaranteed.
RSformPro wysiwyg editor not working (1 viewing)
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TOPIC: RSformPro wysiwyg editor not working
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frank.jahn (User)
Fresh Boarder
Posts: 2
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| RSformPro wysiwyg editor not working 2008/11/13 23:29 |
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The editor that is launched for editing Thank You Page or emails is not working properly
1) it cannot be resized to edit the full message 2) it corrupts the html with incorrect styling
I am using Joomla 1.5 with JCE 1.5.1, but it does not appear that RSformPro calls the JCE editor.
Any help that can be offered is welcome.
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xalt.it (User)
Fresh Boarder
Posts: 2
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| Re:RSformPro wysiwyg editor not working 2008/12/24 13:18 |
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I am using the same version of both Joomla and JCE as you. RSforms does bring up my JCE as the editor, however I was having an issue with not being able to resize the editor box to make it big enough to be functional (eg. can't see the save button).
I submitted a ticket to support who were very helpful. We managed to track down the problem to my brower not being compatable (actually several varieties of browsers I had tried had the same issue). I updated my browser to the most recent firefox (V3) and found this solved the resizing problem.
Perhaps you could try that and see if it helps with this issue. If not, I would suggest submitting a support ticket and see what they can find. It seems they don't actually read the forums.
Good luck
Ps. It didn/'t solve the / problem
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