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TOPIC: HTMl Email submissions

HTMl Email submissions 1 year, 9 months ago #11231

Dennis Moxley
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Fresh Boarder
Posts: 1

When a HTML email is submitted to the the designated address used byt he cron email parser, the resulting ticket strips the HTML and it looks like this:

Hello,
A new ticket requires your attention:
TECH-0000000055
Support@mminnovations.net wrote:
<html><body><p><strong>Resolved alarms:</strong></p><p><pre>Alarm #: 3818338 Computer: ECI - ECISV103 Created: 8/25/2010 2:08:46 AM Excessive % Disk Time (99.20%, Thresh: 50.00%). RESOLVED at 8/25/2010 3:38:02 AM (1h 29m 16s) </pre></p><p><pre>Alarm #: 3817913 Computer: NFR - MMIDC01 Created: 8/24/2010 11:26:32 PM Application List Changed: Microsoft Exchange 2007 Enterprise Block List Updates v.3.3.9224.038 INSTALLED. Microsoft Exchange 2007 Enterprise Anti-spam Filter Updates v.3.3.9224.516 INSTALLED. Microsoft Exchange 2007 Enterprise Block List Updates v.3.3.9223.038 UNINSTALLED. Microsoft Exchange 2007 Enterprise Anti-spam Filter Updates v.3.3.9223.513 UNINSTALLED. </pre></p><p><pre>Alarm #: 3815698 Computer: NFR - MMIDC01 Created: 8/24/2010 10:53:56 AM Service is DOWN: SAS Core Service. RESOLVED at 8/24/2010 10:54:05 AM (9s) </pre></p><p><pre>Alarm #: 3815699 Computer: NFR - MMIDC01 Created: 8/24/2010 10:53:55 AM Application List Changed: SUPERAntiSpyware v.4.41.1000 INSTALLED. </pre></p> <p>Mail created on <strong>8/25/2010 6:01:39 AM</strong></p><p>Alarms for VAR <strong>m&m Innovations</strong></p> m&mInnovations www.mmInnovations.net W: 360.600.7792 Support@mmInnovations.net </body></html> <br /><br />

Any way to have it render in HTML vs. Text?

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Re:HTMl Email submissions 1 year, 8 months ago #11262

Alexandru Plapana NOW ONLINE Moderator Posts: 1082	Hello, These messages will be interpreted automatically if the editor option is enabled on the RSTickets!Pro message submission form: Components > RSTickets!Pro > Configuration > General: Use the Joomla! editor for writing messages If you set it to yes then, then the cron messages will be interpreted (HTML).
	Please note: my help is not official customer support. To receive your support, submit a ticket by clicking here Regards, RSJoomla! Development Team Reply Quote

Re:HTMl Email submissions 5 hours, 1 minute ago #0

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