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TOPIC: Error viewing file

Error viewing file 1 year, 7 months ago #10714

  • d10u4v
  • OFFLINE
  • Fresh Boarder
  • Posts: 1
Hi,

I have just purchased the RSFiles module and i seem to be having a few issues in Firefox 3.6.4. When i click on a file to view, it opens in the nice popup window, but when i come to close the popup after view the screen is not returned to normal and remains dimmed. Has anyone else had this problem?

It seems to work ok in IE.

Anthony
Last Edit: 1 year, 7 months ago by d10u4v.

Re:Error viewing file 1 year, 7 months ago #10722

  • bogdanc
  • NOW ONLINE
  • Moderator
  • Posts: 629
Hello,

Please make sure you are using the latest version of RSFiles!(rev 3). We have tested this functionality and the screen returned to normal when the pop-up window was closed. Also please test this functionality in a default Joomla! template (for example ja_purity) and see if the screen returns to normal when closing the pop-up.

Re:Error viewing file 6 hours, 1 minute ago #0

Hello,
This is an automatically generated message.
We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you wish to receive our support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here: http://www.rsjoomla.com/support-policy.html.

Thank You!
PLEASE NOTE: This topic is NOT locked and you can add replies to it. Other users are free to reply as well. This message has been generated by a bot and has no effect on the topic whatsoever.
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