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BE CAREFUL when updating

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BE CAREFUL when updating
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TOPIC: BE CAREFUL when updating

BE CAREFUL when updating 1 year, 10 months ago #10981

Just a quick warning as you update from release 10 to 11.

When you uninstall rsmembership and then reinstall, all your data will be deleted!

This is counter to the normal behavior of components. Normally when you uninstall a joomla component, it does not disturb its tables.

Fortunately I had backup but it did take me 30 minutes to restore my membership and user data.
Last Edit: 1 year, 10 months ago by Network 211.

Re:BE CAREFUL when updating 1 year, 10 months ago #10990

Hello,

I am not quite sure what exactly do you mean by normal, but when you uninstall a component everything should be deleted. The RSMembership! update process is described here (not need for uninstall):

www.rsjoomla.com/customer-support/docume...ng-rsmembership.html
Please note: my help is not official customer support. To receive your support, submit a ticket by clicking here
Regards,
RSJoomla! Development Team

Re:BE CAREFUL when updating 5 hours, 1 minute ago #0

Hello,
This is an automatically generated message.
We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you wish to receive our support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here: http://www.rsjoomla.com/support-policy.html.

Thank You!
PLEASE NOTE: This topic is NOT locked and you can add replies to it. Other users are free to reply as well. This message has been generated by a bot and has no effect on the topic whatsoever.
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