[SOLVED] User information is not being saved

Welcome, Guest

[SOLVED] User information is not being saved

(1 viewing) (1) Guest

Page:
1

TOPIC: [SOLVED] User information is not being saved

[SOLVED] User information is not being saved 1 year, 10 months ago #10924

Dylan Humphreys OFFLINE Fresh Boarder Posts: 8	Hi all, Is anyone else having the problem of the user details (e.g. address, city, state, zip, county etc..) not being saved? I enter the information, and it shows the information o nthe next page, but returning to it using the "show subscriber account" always brings up blanks for all fields! Any pointers greatfully received. Dylan
	www.lunarhotel.co.uk EmailAsUsername - get rid of usernames from Joomla - Ideal for Ecommerce Sites Last Edit: 1 year, 9 months ago by Alexandru Plapana. Reply Quote

Re:User information is not being saved 1 year, 10 months ago #10927

Andrei Cristea NOW ONLINE Moderator Posts: 511	Hello, Please try going to Components > RSMembership! > Custom fields, editing your first custom field, checking the field settings then clicking the "Save" button. You will have to repeat this process for all your custom field. After you have done this you should not encounter any problems with data storage.
	Please note: my help is not official customer support. To receive your support, submit a ticket by clicking here Regards, RSJoomla! Development Team Reply Quote

Re:User information is not being saved 1 year, 10 months ago #10928

Dylan Humphreys OFFLINE Fresh Boarder Posts: 8	Yes that solved it. Thankyou
	www.lunarhotel.co.uk EmailAsUsername - get rid of usernames from Joomla - Ideal for Ecommerce Sites Reply Quote

Re:User information is not being saved 5 hours, 1 minute ago #0

RSJoomla! Support Bot
OFFLINE
Moderator

Hello,
This is an automatically generated message.
We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you wish to receive our support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here: http://www.rsjoomla.com/support-policy.html.

Thank You!
PLEASE NOTE: This topic is NOT locked and you can add replies to it. Other users are free to reply as well. This message has been generated by a bot and has no effect on the topic whatsoever.

Need help ? Submit a ticket!

Reply Quote