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Missing download files

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Missing download files
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TOPIC: Missing download files

Missing download files 1 year, 8 months ago #11310

Just had an email to let me know my subscription is due for renewal next week on the 11th September,

So....thought I would login and get the latest download as I havent used it for some months now, and ...... have no download files available in my account.

I have submitted a ticket about this, but has anyone else had their subscription closed? or perhaps ended earlier than should have been??

Re:Missing download files 1 year, 8 months ago #11336

Hello,

Please make sure that you have logged in on your site with the correct account. The account should have the email address that was used to purchase the respective license.

Re:Missing download files 5 hours, 1 minute ago #0

Hello,
This is an automatically generated message.
We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you wish to receive our support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here: http://www.rsjoomla.com/support-policy.html.

Thank You!
PLEASE NOTE: This topic is NOT locked and you can add replies to it. Other users are free to reply as well. This message has been generated by a bot and has no effect on the topic whatsoever.
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