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TOPIC: The System Log has been emptied.

The System Log has been emptied. 2 years, 5 months ago #8462

egotripped22
OFFLINE
Fresh Boarder
Posts: 1

RS Team, my site was hacked and I got this message:

Website: www.daystar.com/
Page: /administrator/index.php?option=com_rsfirewall&view=logs
Description: The System Log has been emptied.
Alert level: critical
Date of event: 14.09.2009 06:46:34
User IP: 83.234.116.227
User Id: 62
Username: admin

I can't access my site now. How can i tell where the breach was and how to restore?

Thanks for your prompts response.

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Re:The System Log has been emptied. 2 years, 4 months ago #8473

alexp
OFFLINE
Moderator
Posts: 1047

Hello,

Clearly you had an intrusion to your site. But from what i can see this was done by the admin user, thus it is very possible you have used a weak password.

It would be best to run a system check and see what else has been modified. A complete Joomla reinstallation would also be great.

The System log was erased so you can't see what exactly did he do on your server.

I strongly recommend following the indications stated here:

blog.rsjoomla.com/bid/20490/10-security-...d-in-Joomla-Part-One

and:

blog.rsjoomla.com/bid/20493/10-security-...d-in-Joomla-Part-two

Please note: my help is not official customer support. To receive your support, submit a ticket by clicking here
Regards,
RSJoomla! Development Team

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Re:The System Log has been emptied. 6 hours, 1 minute ago #0

rsjoomlasupport
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Moderator

Hello,
This is an automatically generated message.
We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you wish to receive our support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here: http://www.rsjoomla.com/support-policy.html.

Thank You!
PLEASE NOTE: This topic is NOT locked and you can add replies to it. Other users are free to reply as well. This message has been generated by a bot and has no effect on the topic whatsoever.

Need help ? Submit a ticket!

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