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URGENT ! Cannot access some administration menu?

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URGENT ! Cannot access some administration menu?
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TOPIC: URGENT ! Cannot access some administration menu?

URGENT ! Cannot access some administration menu? 2 years, 4 months ago #8686

I cannot go to the article trash — Blank page with FORBIDEN
Categories/ section and probably otherS are unavailable as well.

I’m the superadmin. In the Backend Access Control of RSFirewall I cannot even see com_trash in the list of components.

I allowed all to be use on my superadmin name but no com_trash



I need help I need to update that site today?

Can I turn RSFirewall off until this is fix?
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Re:URGENT ! Cannot access some administration menu? 2 years, 2 months ago #9026

  • alexp
  • OFFLINE
  • Moderator
  • Posts: 1047
Hello,

To determine if this is generated by RSFirewall just go to Extensions > Plugin Manager and disable the RSFirewall System plugin.
Please note: my help is not official customer support. To receive your support, submit a ticket by clicking here
Regards,
RSJoomla! Development Team
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Re:URGENT ! Cannot access some administration menu? 1 year, 7 months ago #10842

Chacapamac wrote:
I cannot go to the article trash — Blank page with FORBIDEN
Categories/ section and probably otherS are unavailable as well.

I’m the superadmin. In the Backend Access Control of RSFirewall I cannot even see com_trash in the list of components.

I allowed all to be use on my superadmin name but no com_trash



I need help I need to update that site today?

Can I turn RSFirewall off until this is fix?




Disable: System Lock and Backend Access Control both and remember to apply

After you will be able to see the com_trash.
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Re:URGENT ! Cannot access some administration menu? 6 hours, 1 minute ago #0

Hello,
This is an automatically generated message.
We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you wish to receive our support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here: http://www.rsjoomla.com/support-policy.html.

Thank You!
PLEASE NOTE: This topic is NOT locked and you can add replies to it. Other users are free to reply as well. This message has been generated by a bot and has no effect on the topic whatsoever.
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