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Backend Password

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Backend Password
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TOPIC: Backend Password

Backend Password 2 years, 7 months ago #8672

I cant get my backend access password to work. At first I thought that my password is wrong, but after reset through phpmyadmin and setting new password it still doesnt work. I leave the username field blank. I have a joomla 1.5.14.
Please help.
Thank you.

Re:Backend Password 2 years, 6 months ago #9027

Hello,

This feature is not supported by all servers. It will be best to contact your hosting provider regarding this issue.
Please note: my help is not official customer support. To receive your support, submit a ticket by clicking here
Regards,
RSJoomla! Development Team

Re:Backend Password 2 years, 6 months ago #9032

If not all servers support this feature there should be a warning. Now I'm locked out of my site and don't know what to do. Sure hope my support ticket gets a fast response.

Re:Backend Password 2 years, 3 months ago #9697

How do you fix this issue then?

Re:Backend Password 2 years, 3 months ago #9732

Hello,

You can refer to this article from the product's documentation where it is explained how you can reset the additional backend password:

www.rsjoomla.com/customer-support/docume...ackend-password.html

Re:Backend Password 5 hours, 1 minute ago #0

Hello,
This is an automatically generated message.
We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you wish to receive our support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here: http://www.rsjoomla.com/support-policy.html.

Thank You!
PLEASE NOTE: This topic is NOT locked and you can add replies to it. Other users are free to reply as well. This message has been generated by a bot and has no effect on the topic whatsoever.
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