I cant access to my backend

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TOPIC: I cant access to my backend

I cant access to my backend 2 years, 9 months ago #8206

Francisco Campos
OFFLINE
Fresh Boarder
Posts: 3

Hi,

Im the webmaster of www.surfgz.com (galician surf magazine)

I need help as I have to update my website in a daily basis. I was so worried about the security of my website so I got your component RS Firewall this evening.

I read the whole user guide.

I installed the component fine. I set a master password to get RSFirewall access. I enable backend access control to myself.

After that I set an additional password so I got a pop-up window asking to myself about this additional password. I wrote my username and the password but it didnt work.

Now I cant access to my backend website. I may wrote the password wrong??? How can I fix it??

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Re:I cant access to my backend 2 years, 9 months ago #8213

Mohd Shafiq Farhan bin Mohd Zainudin OFFLINE Fresh Boarder Posts: 3	Go to database and delete the hash password... My suggestion? Can RSFirewall protect the database?
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Re:I cant access to my backend 2 years, 9 months ago #8214

Francisco Campos OFFLINE Fresh Boarder Posts: 3	Please, I really need help as I heve been waiting since FRIDAY!! Any idea how to fix my issue???
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Re:I cant access to my backend 2 years, 9 months ago #8215

Francisco Campos OFFLINE Fresh Boarder Posts: 3	SOLVED Thanks so MUCH!!
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Re:I cant access to my backend 2 years, 3 months ago #9696

Francis Malabanan OFFLINE Fresh Boarder Posts: 2	I am having the same issue? how did you fix it? please help
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Re:I cant access to my backend 2 years, 3 months ago #9731

Bogdan Catana NOW ONLINE Moderator Posts: 656	Hello, You can refer to this article from the product's documentation where it is explained how you can delete the additional backend password if you have lost it: www.rsjoomla.com/customer-support/docume...ackend-password.html
	If you use RSForm! Pro, please post a rating and a review at the Joomla! Extensions Directory. Last Edit: 2 years, 3 months ago by Bogdan Catana. Reply Quote

Re:I cant access to my backend 5 hours, 1 minute ago #0

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Last Edit: 2 years, 3 months ago by Bogdan Catana.

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