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Cannot install even when i disable lockdown??

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RSJoomla! Forum
Joomla! Security
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Cannot install even when i disable lockdown??
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TOPIC: Cannot install even when i disable lockdown??

Cannot install even when i disable lockdown?? 2 years, 6 months ago #8056

I disabled lockdown and i still cant install on the backend.
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Re:Cannot install even when i disable lockdown?? 2 years, 6 months ago #8097

  • alexp
  • OFFLINE
  • Moderator
  • Posts: 1047
Hello,

Can you please offer more details related to this issue ? Are you able to access the Joomla installer ? or upon trying to install you get errors ?
Please note: my help is not official customer support. To receive your support, submit a ticket by clicking here
Regards,
RSJoomla! Development Team
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Re:Cannot install even when i disable lockdown?? 2 years, 1 month ago #9395

I have a similar problem. On all of my sites after installing RSFirewall and protecting my sites, I can no longer install components. I have my open_basedir and configuration.php pointing to the right directory. The error is "There was an error uploading this file to the server." The file is 742kb.

I tried re-pointing them to inside public_html, but that doesn;t work either. Suggestions? My site score is 78.
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Re:Cannot install even when i disable lockdown?? 2 years, 1 month ago #9397

Same problem here. In desperation, I finally UNinstalled RSJoomla to see if I could install ANYTHING.

No Joy.

Nothing. No components...no modules...no plugins. Nothing will install.

I am at a complete loss.

Any ideas would be Greatly Appreciated.

Thanks.
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Re:Cannot install even when i disable lockdown?? 2 years, 1 month ago #9398

OK. So

-1- I uploaded a component ZIP file to my jtemp folder
-2- extracted it
-3- used the "Install from Folder" option

it worked.


Still...this is rather inconvenient

Thanks.
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Re:Cannot install even when i disable lockdown?? 2 years, 1 month ago #9421

  • bogdanc
  • OFFLINE
  • Moderator
  • Posts: 629
Hello,

Please make sure that you have the correct permissions set for /components, /administrator/components and for your Joomla! tmp folder in order to install other extensions. The recommended permissions are the following:

755 for /components, 755 for administrator/components, 777 for /media and 777 for /tmp
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Re:Cannot install even when i disable lockdown?? 2 years ago #9427

I've tried editing the permissions and it still doesn't work across several sites.

/host/tmp 0777
/host/tmp/sitetmp 0777
/host/public_html/media 0777

When I try to install from the /TMP as from a directory, it says "Please enter a package directory" no matter what file I try.

Any ideas?
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Re:Cannot install even when i disable lockdown?? 2 years ago #9428

I got post #9398's method to work, but not simpler process.
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Re:Cannot install even when i disable lockdown?? 1 year, 11 months ago #10061

Same here I got the installing from the tmp file to work but still can't use Joomla installer. It looks like I am not the only one having this problem.
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Re:Cannot install even when i disable lockdown?? 1 year, 11 months ago #10070

  • bogdanc
  • OFFLINE
  • Moderator
  • Posts: 629
Hello,

You can try to disable the System plug-in of RSFirewall! and so the component will be disabled along with the System Lockdown.If the problem persists then the issue is not generated by the component.
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Re:Cannot install even when i disable lockdown?? 1 year, 10 months ago #10143

I've been having the same issue and it is a problem caused indirectly by RSFirewall.

When RSFirewall created a php.ini with the following line:

open_basedir=/home/sites/mywebsite.com/public_html:/home/sites/mywebsite.com/joomlalogs

my installs stopped working.

By editing the line to:

open_basedir=/home/sites/mywebsite.com/public_html:/home/sites/mywebsite.com/joomlalogs:/tmp

the problem is solved.

Hope this helps someone.
Last Edit: 1 year, 10 months ago by Armitage Shanks. Reason: Bad English
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Re:Cannot install even when i disable lockdown?? 10 months ago #13390

Nice, you are right, adding that line it works!!

RSFirewall staff, can you explain why?. I made a clean isntall:

Install joomla 1.6.2 ok
Install rsfirewall ok
Made all ok values in system check with website grade 91.
Upload and install module ok
Disable system plug-in of RSFirewall ok
Upload and install module ok
Enable system plug-in of RSFirewall ok
Upload and isntall module ok
Enable System Lockdown ok
Upload and install module failed
Disable System Lockdown ok
Upload and install module failed

Regards
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Re:Cannot install even when i disable lockdown?? 6 hours, 1 minute ago #0

Hello,
This is an automatically generated message.
We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you wish to receive our support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here: http://www.rsjoomla.com/support-policy.html.

Thank You!
PLEASE NOTE: This topic is NOT locked and you can add replies to it. Other users are free to reply as well. This message has been generated by a bot and has no effect on the topic whatsoever.
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