Unfortunately, the username and password you have entered do not match!
Not a member? Register | Lost your password?
Forgot your username? | Login with order number
Close Panel

Registration

Unfortunately, this username is already taken!

Unfortunately, this e-mail address is already used!

Please retype the verification code.

All fields are required

Close Panel

Cannot install even when i disable lockdown??

Welcome, Guest
Username Password: Remember me
Forgot your password? Forgot your username? Create an account
RSJoomla! Forum
Joomla! Security
RSFirewall!

Cannot install even when i disable lockdown??
(1 viewing) (1) Guest
Reply Topic
New Topic
  • Page:
  • 1

TOPIC: Cannot install even when i disable lockdown??

Cannot install even when i disable lockdown?? 2 years, 10 months ago #8056

I disabled lockdown and i still cant install on the backend.
Reply Quote

Re:Cannot install even when i disable lockdown?? 2 years, 10 months ago #8097

Hello,

Can you please offer more details related to this issue ? Are you able to access the Joomla installer ? or upon trying to install you get errors ?
Please note: my help is not official customer support. To receive your support, submit a ticket by clicking here
Regards,
RSJoomla! Development Team
Reply Quote

Re:Cannot install even when i disable lockdown?? 2 years, 4 months ago #9395

I have a similar problem. On all of my sites after installing RSFirewall and protecting my sites, I can no longer install components. I have my open_basedir and configuration.php pointing to the right directory. The error is "There was an error uploading this file to the server." The file is 742kb.

I tried re-pointing them to inside public_html, but that doesn;t work either. Suggestions? My site score is 78.
Reply Quote

Re:Cannot install even when i disable lockdown?? 2 years, 4 months ago #9397

Same problem here. In desperation, I finally UNinstalled RSJoomla to see if I could install ANYTHING.

No Joy.

Nothing. No components...no modules...no plugins. Nothing will install.

I am at a complete loss.

Any ideas would be Greatly Appreciated.

Thanks.
Reply Quote

Re:Cannot install even when i disable lockdown?? 2 years, 4 months ago #9398

OK. So

-1- I uploaded a component ZIP file to my jtemp folder
-2- extracted it
-3- used the "Install from Folder" option

it worked.


Still...this is rather inconvenient

Thanks.
Reply Quote

Re:Cannot install even when i disable lockdown?? 2 years, 4 months ago #9421

Hello,

Please make sure that you have the correct permissions set for /components, /administrator/components and for your Joomla! tmp folder in order to install other extensions. The recommended permissions are the following:

755 for /components, 755 for administrator/components, 777 for /media and 777 for /tmp
Reply Quote

Re:Cannot install even when i disable lockdown?? 2 years, 4 months ago #9427

I've tried editing the permissions and it still doesn't work across several sites.

/host/tmp 0777
/host/tmp/sitetmp 0777
/host/public_html/media 0777

When I try to install from the /TMP as from a directory, it says "Please enter a package directory" no matter what file I try.

Any ideas?
Reply Quote

Re:Cannot install even when i disable lockdown?? 2 years, 4 months ago #9428

I got post #9398's method to work, but not simpler process.
Reply Quote

Re:Cannot install even when i disable lockdown?? 2 years, 2 months ago #10061

  • Chuck
  • OFFLINE
  • Fresh Boarder
  • Posts: 1
Same here I got the installing from the tmp file to work but still can't use Joomla installer. It looks like I am not the only one having this problem.
Reply Quote

Re:Cannot install even when i disable lockdown?? 2 years, 2 months ago #10070

Hello,

You can try to disable the System plug-in of RSFirewall! and so the component will be disabled along with the System Lockdown.If the problem persists then the issue is not generated by the component.
Reply Quote

Re:Cannot install even when i disable lockdown?? 2 years, 2 months ago #10143

  • Rob
  • OFFLINE
  • Fresh Boarder
  • Posts: 6
I've been having the same issue and it is a problem caused indirectly by RSFirewall.

When RSFirewall created a php.ini with the following line:

open_basedir=/home/sites/mywebsite.com/public_html:/home/sites/mywebsite.com/joomlalogs

my installs stopped working.

By editing the line to:

open_basedir=/home/sites/mywebsite.com/public_html:/home/sites/mywebsite.com/joomlalogs:/tmp

the problem is solved.

Hope this helps someone.
Last Edit: 2 years, 2 months ago by Rob. Reason: Bad English
Reply Quote

Re:Cannot install even when i disable lockdown?? 1 year, 1 month ago #13390

Nice, you are right, adding that line it works!!

RSFirewall staff, can you explain why?. I made a clean isntall:

Install joomla 1.6.2 ok
Install rsfirewall ok
Made all ok values in system check with website grade 91.
Upload and install module ok
Disable system plug-in of RSFirewall ok
Upload and install module ok
Enable system plug-in of RSFirewall ok
Upload and isntall module ok
Enable System Lockdown ok
Upload and install module failed
Disable System Lockdown ok
Upload and install module failed

Regards
Reply Quote

Re:Cannot install even when i disable lockdown?? 5 hours, 1 minute ago #0

Hello,
This is an automatically generated message.
We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you wish to receive our support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here: http://www.rsjoomla.com/support-policy.html.

Thank You!
PLEASE NOTE: This topic is NOT locked and you can add replies to it. Other users are free to reply as well. This message has been generated by a bot and has no effect on the topic whatsoever.
Reply Quote
Reply Topic
New Topic
  • Page:
  • 1
RSJoomla! Forum
Joomla! Security
RSFirewall!
Moderators: Alex, Alexandru Plapana, Octavian Cinciu, Wilco Alsemgeest
Powered by Kunena
Time to create page: 0.70 seconds
Feedback