Cannot see ticket status

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TOPIC: Cannot see ticket status

Cannot see ticket status 2 years ago #9403

deivishome OFFLINE Fresh Boarder Posts: 2	Hi! after submiting a ticket i cannot see the status of my ticket though it is assigned to other department. in permissions i can select the department but i cannot see the status. I need help. thanks in advance.
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Re:Cannot see ticket status 2 years ago #9419

bogdanc OFFLINE Moderator Posts: 629	Hello, Please make sure that you are using the latest version of RSTickets! (revision 14). You can refer to this article from the documentation of the component where it is explained how you can update the component: www.rsjoomla.com/customer-support/docume...a-newer-version.html
	If you use RSForm! Pro, please post a rating and a review at the Joomla! Extensions Directory. Reply Quote

Re:Cannot see ticket status 6 hours, 1 minute ago #0

rsjoomlasupport
OFFLINE
Moderator

Hello,
This is an automatically generated message.
We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you wish to receive our support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here: http://www.rsjoomla.com/support-policy.html.

Thank You!
PLEASE NOTE: This topic is NOT locked and you can add replies to it. Other users are free to reply as well. This message has been generated by a bot and has no effect on the topic whatsoever.

Need help ? Submit a ticket!

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