Pre-filling subject field

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TOPIC: Pre-filling subject field

Pre-filling subject field 1 year, 5 months ago #11190

thewhalendave OFFLINE Fresh Boarder Posts: 3	I have an article on installing antivirus software. At the end of the article I want a clickable link that will bring them to the "submit ticket" page with the subject pre-filled with "help me install my anti-virus." How would I form the URL for that link?
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Re:Pre-filling subject field 1 year, 4 months ago #11399

alexp
OFFLINE
Moderator
Posts: 1047

Hello,

This can easily be done by passing the value via URL. For example:

[code]
site.com/index.php?option=com_rstickets&...aram=pram_value_here
[code]

In the ticket components/com_rstickets/page/add_ticket.php file you will have to grab the value and assign it to the field in question

A second solution would be to actually grab the referrer URL (from add_ticket.php) and based on this (if clause) assign the value to the subject.

Please note: my help is not official customer support. To receive your support, submit a ticket by clicking here
Regards,
RSJoomla! Development Team

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Re:Pre-filling subject field 6 hours, 1 minute ago #0

rsjoomlasupport
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